1. Who We Are
This Privacy Policy explains how CastMate (“we”, “us”, or “our”) collects, uses, and protects your personal information. CastMate is based at 53 Fish St, Leeds LS1 6DB, United Kingdom. You can contact us at [email protected] or +44 113 244 9222.

2. What Information We Collect
We may collect and store the following personal information when you use our website or contact us:

Name

Email address

Phone number (if provided)

Any information you submit via our contact form

IP address and browser/device data (collected automatically for security and analytics purposes)

3. How We Use Your Information
We use your personal data only for the following purposes:

To respond to your inquiries

To provide requested information or services

To improve website performance and user experience

To comply with legal or regulatory obligations

We do not sell or rent your information to third parties.

4. Cookies and Tracking
We use cookies to understand how visitors interact with our site. For more details, please read our Cookie Policy. You can manage cookie preferences through your browser settings.

5. How We Store and Protect Your Data
Your data is stored securely on servers located in the United Kingdom or European Union. We implement security measures to protect your personal data from unauthorised access or misuse.

6. Your Data Rights
Under UK data protection law, you have the right to:

Request access to your data

Correct or update incorrect data

Ask us to delete your data

Object to or restrict how we process your data

To exercise these rights, please email: [email protected]

7. Third-Party Services
We may use trusted third-party services (such as website analytics tools or secure form processors), but they only process data on our behalf and according to our instructions.

8. Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with the effective date.

Contact Us:
CastMate
53 Fish St, Leeds LS1 6DB, United Kingdom
📧 [email protected]
📞 +44 113 244 9222